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A Perfect Spa

Here are some tips on how to make a memorable experience in your clinic or a perfect spa for your clients.

  1. Ambiance

The ambiance of your clinic or spa is the first thing your client will notice; the moment they arrive they should feel positive energy and the space should look comfortable and professional with a calm and peaceful atmosphere.

  1. Cleanliness

It is very important to maintain a high standard of cleanliness.  If you clinic or spa is unhygienic it will deter your clients from coming back.

  1. Friendly behaviour

Building client relations is an essential part of any business; your staffs need to be polite, professional and friendly with your clients.  The focus on a client’s massage experience is key…a happy client is a returning client!

  1. Inform and communicate

Whether it is the therapist or receptionist, maintaining good communication with your client is of the utmost importance.

They should be sure to let the clients know all the pertinent details of their treatment (Appointment time, length of appointment, with whom they are booked etc.).  Confirmation of the address of the clinic or spa will help your clients reach your location on time with ease.

The therapist should also inform their clients about the stages of the massage treatment and inquire as to any medical history that may be effect the treatment (Allergies, skin related issues etc.).

It is always good to have an open line of communication so your client feels comfortable and relaxed during their treatment.

  1. Attention to detail

Provide some extra comforts like a stack of fluffy towels that are always ready for clients, be sure you have updated magazines, fresh drinks in treatment room and other such things can help to make the experience an amazing one.

  1. Value for money

Design a client experience with the appropriate facilities in your clinic or spa that will leave them feeling like they received good value for their money.  This will make their decision to return much easier.

  1. Products used

Be open with your clients and let them know which brand or which kind of massage products you are using and choose products that are of the highest quality.

Gecko Massage Supply products are a high quality, low price option (click here – http://www.geckomassage.com/ ) and are considered some of the best massage supplies in Winnipeg, Canada.

  1. Lighting

Lighting helps create a perfect ambiance for your clients.  Having your lights set on a dimmer switch will allow you to personalize the lighting to each of your clients.

  1. Music

Play quiet, soothing music inside your spa to make the massage experience more rejuvenating one.

Keep the above points in mind to make your spa the best one in the city.

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Massage News

Right Massage Lotion for Your Massage Session!!

Massage is a fantastic way to relax, relieve stress, and get some relief from sore aches, tension and pains. The most important part of any massage session is the massage products. There are different types of massage products that are designed for individual skins. In being a massage therapist your hands are constantly engrossed in massage lotion throughout the day, it’s important to make sure that the ingredients are nourishing your skin and not causing your skin to react, especially if you have sensitive skin. To understand which one massage lotion is best for you, it is important to understand how they work.

Massage Lotion is made with oil, water and a thickening agent. Massage lotion absorbs more easily than oil, which means that it won’t make your clients feel slippery. Lotion is also less likely to stain your sheets, clothing, and anything you touch with your hands. Massage lotion doesn’t last as long as oil or cream, so it many need to be reapplied more often. Lotion is best for deeper, more controlled work, since it allows you to clutch muscle and tissue without slipping.

Massage lotion can be used for Swedish massage, but you need to use more lotion and reapply often. It is not as popular for Swedish massage and techniques with long, gliding strokes; however, lighter formulas that offer more are now available. For deep tissue work, only a small amount of lotion is needed, but choosing the right massage lotion involves a lot of experimenting to find what you like and what you don’t. The selection of massage lotions has expanded greatly over the past few years, but having so many choices can be irresistible when it comes to deciding what to buy.

Gecko Massage Supply Co is a distributor for two brand name product lines designed for therapists looking for all natural products: Supreme Green Massage Lotion & G2 Massage Lotion. Gecko Massage Supply takes pride in their massage products as they strive to meet the developing needs of today’s massage therapists and bodyworkers. Not only are massage lotions good for therapeutic use, but they are also excellent retail products for your clients to use at home.

Gecko Massage Supply Co offers a complete money back guarantee for 1 year on all our products. Try it, if you don’t like it, send it back! To make an order or for more information contact us today!

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Massage News

Clients for Life: Gaining& Retaining Massage Clients

As a Massage Therapist, the key to success of your business is keeping your massage clients coming back to you. Clients have numerous choices for Massage Supplies or Spa Supplies from which they would like to go for the best one. Clients have high expectations from massage therapist and if they don’t get exactly what they want, they will start searching for another therapist. Provide outstanding customer service, use high quality massage products, and create the most relaxing environment and overall excellent experience for them. Earn the loyalty of your clients and make clients for life. Consider the following key ways to keep your loyal clients happy and coming back for more.

Immaculate Client Service

How your massage clients are treated from the moment they walk through the door to their exit from the premises plays a huge role. An outstanding massage session won’t cover up the fact that the client had to wait at the front desk or there is no one available to greet them. Successful massage supplies or Spa supplies realize that even minor mistakes affect customer loyalty.

Clients follow up after their first visit

Follow up with your massage clients after their first visit. Wellness massage supplies or spa supplies do not immediately communicate with new client and lose some percent of potential clients. If you could be able to gain even a small percentage of those lost massage clients, you would have a huge impact on your growth and revenue.

Measure your clients’ satisfaction

Conversation between you and your client during massage session is very important. Some clients want to drift off into a relaxed state, while others might want a little interaction. Periodically it’s a good habit to ask your client how specific massage you are implementing feels. After a massage session communicate with your clients, so you can proactively solve unhappy clients’ issues and not make the same mistake again.

Offer some freebies to clients

Don’t predict that clients will contact you to schedule a massage session. In addition to whom you don’t see on a regular basis contact them on holidays, birthdays, or periodically and offer them some discount on message or better yet a freebie. Everyone loves to get something for free and by making such gesture, you show your clients how important they are for your massage supplies or spa supplies business.

Now you have a list of tasks for gaining & retaining your massage clients. Speaking of revenue, let’s dive a little deeper into the massage supplies or spa supplies business.