Top mistakes massage therapists make
Massage is an art of healing. It has to be done with utmost care to make the massage experience a rejuvenating one. Your clients are more likely to come to your massage clinic/spa again if they have had a great experience. If they have an unpleasant experience chances are you may lose them.
Let’s look at the top mistakes massage therapists make and should be avoided
Interruption between treatments
A massage should be a continuous process. Try to avoid stepping away from the customer for any reason.
Keep all your massage supplies you need during treatment within arms reach.
If your clinic or spa does not have reception staff, set up your phones with a voice message indicating that you are in treatment and you will call back as soon as you are able. Your clients calling to book an appointment will understand. They will appreciate your full attention when it is their turn in treatment.
Uncomfortable Massage Space
It is just as important to have a pleasant ambiance in your massage room as it is to know all the right techniques in massage therapy. Your clients will have a much better experience if they are in a space that is comfortable and relaxing.
Below are the things you should keep in mind
- Temperature – Always remember that your client will feel colder than you as he/she is relaxing. Try to keep your massage room warm or invest in a table warmer or heated blanket to ensure your clients comfort.
- Noise – You might be adapted to the office noises as you work but they may be disruptive to your clients during their treatment. Spend some time in your massage room. Listen to the noises in the surrounding rooms and see if there is a way to mute any disruptive noises.
- Smell – You would like your massage room to smell pleasant but not overwhelming. So essential oils are a way to make the ambiance more pleasant (remember they are usually highly concentrated, a drop might be enough). Also try to avoid wearing perfumes or any artificial fragrance.
- Communication – Communication is the key to helping your client feel comfortable. Tell your client to let you know if the pressure is light or too hard. Be sure to ask them if they are comfortable or not. When you begin the massage try asking a question or two about their comfort level. If at some point during the massage you notice their comfort level changing check with them and make the appropriate adjustments to the treatment.
Not being present with the customer
A massage therapist should aim to be present with the client during the massage. This means he/she should pay attention to the way the client’s their breathing, the feeling of their tissue and any other signs during the treatment. You want to ensure their massage experience is a reviving one. Take the time that is necessary after every stroke, try not to rush the process.
Not paying attention on yourself
While giving massage you should focus on yourself too. You should be comfortable at all the times during the treatment. Your client may be able to feel your energy if you are tensed or stressed. Take time before every treatment to try to centre yourself and balance your energy. Stretching and self massage in between treatments and at the end of the day will also benefit your body and mind.